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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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Author
Basch, Michael D.
Title
Customer culture : how Fed Ex and other great companies put the customer first every day.
Publication Info
Upper Saddle River, N.J. : Financial Times/Prenctice Hall, 2002.
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 58.7 B2
8 WEEK LOAN
AVAILABLE
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Descript
274p.
ISBN
0130353310
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Author
Basch, Michael D.
Series
Financial Times Prentice Hall books
Subject
Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
Descript
274p.
ISBN
0130353310
Author
Basch, Michael D.
Series
Financial Times Prentice Hall books
Subject
Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 58.7 B2
8 WEEK LOAN
AVAILABLE
Subject
Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
Descript
274p.
ISBN
0130353310
Persistent link to this item
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