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Author Basch, Michael D.
Title Customer culture : how Fed Ex and other great companies put the customer first every day.
Publication Info Upper Saddle River, N.J. : Financial Times/Prenctice Hall, 2002.


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Descript 274p.
ISBN 0130353310
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Author Basch, Michael D.
Series Financial Times Prentice Hall books
Subject Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
Descript 274p.
ISBN 0130353310
Author Basch, Michael D.
Series Financial Times Prentice Hall books
Subject Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 58.7 B2  8 WEEK LOAN  AVAILABLE

Subject Corporate culture.
Organizational effectiveness.
Quality of work life.
Customer loyalty.
Corporate culture -- Case studies.
Organizational effectiveness -- Case studies.
Descript 274p.
ISBN 0130353310
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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