Start Over Please hold this item Export MARC Display Return To Browse
 
     
Limit search to available items
Record: Previous Record Next Record
Author Nash, Susan Antoinette, 1945-
Title Exceeding customer expectations : find out what your customers want - and give them even more / Susan Nash and Derek Nash.
Publication Info Oxford : Pathways, 2000.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 N2  4 WEEK LOAN  AVAILABLE
Persistent link to this item
Click link and copy URL from browser navigation toolbar

Descript 226p.
ISBN 185703564X
 Click on the terms below to find similar items in the catalogue
Author Nash, Susan Antoinette, 1945-
Subject Customer services.
Alt author Nash, Derek.
Descript 226p.
ISBN 185703564X
Author Nash, Susan Antoinette, 1945-
Subject Customer services.
Alt author Nash, Derek.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 N2  4 WEEK LOAN  AVAILABLE

Subject Customer services.
Descript 226p.
Alt author Nash, Derek.
ISBN 185703564X
Persistent link to this item
Click link and copy URL from browser navigation toolbar

Links and services for this item:

Persistent link to this item
Click link and copy URL from browser navigation toolbar