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Author Payne, Sheila.
Title Delivering customer service : a practical guide to managing successful customer relationships.
Publication Info Oxford : How To Books, 1999.
Edition 2nd ed.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 P3  4 WEEK LOAN  AVAILABLE

Descript 192p.
Edition 2nd ed.
ISBN 1857034864
Click on the terms below to find similar items in the catalogue
Author Payne, Sheila.
Series Business basics
Subject Customer services.
Descript 192p.
Edition 2nd ed.
ISBN 1857034864
Author Payne, Sheila.
Series Business basics
Subject Customer services.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 P3  4 WEEK LOAN  AVAILABLE

Subject Customer services.
Descript 192p.
ISBN 1857034864

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