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Title Emergency department leadership and management : best principles and practice / editor-in-chief, Stephanie Kayden, MD, MPH, Chief, Division of International Emergency Medicine and Humanitarian Programs, Department of Emergency Medicine, Brigham and Women's Hospital and Harvard Medical School, Boston, MA, USA ; editors, Philip D. Anderson, MD, MPH, Associate Director of Quality Assurance, Departrment of Emergency Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA, USA, Robert Freitas, MHA, Executive Director, Emergency Medicine Consulting Division, Harvard Medical Faculty at Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA, USA, Elke Platz, MD, MS, Director of Emergency Ultrasound Research, Department of Emergency Medicine, Brigham and Women's Hospital and Harvard Medical School, Boston, MA, USA.
Alternative Title Emergency Department Leadership & Management
Publisher Cambridge : Cambridge University Press, 2015.


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Descript 1 online resource (359 pages) : digital, PDF file(s).
Content text txt
Media computer c
Carrier online resource cr
Note Title from publisher's bibliographic system (viewed on 05 Oct 2015).
Contents Machine generated contents note: Foreword Gautam G. Bodiwala; Part I. Leadership Principles: 1. Leadership in emergency medicine Robert L. Freitas; 2. Identifying and resolving conflict in the workplace Robert E. Suter and Jennifer R. Johnson; 3. Leading change: an overview of three dominant strategies of change Andrew Schenkel; 4. Building the leadership team Peter Cameron; 5. Establishing the emergency department's role within the hospital Thomas Fleischmann; 6. Strategies for clinical team building: the importance of teams in medicine Matthew M. Rice; Part II. Management Principles: 7. Quality assurance in the emergency department Philip D. Anderson and J. Lawrence Mottley; 8. Emergency department policies and procedures Kirsten Boyd; 9. A framework for optimal emergency department risk management and patient safety Carrie Tibbles and Jock Hoffman; 10. Emergency department staff development Thomas Fleischmann; 11. Costs in emergency departments Matthias Brachmann; 12. Human resource management Mary Leupold; 13. Project management Lee A. Wallis, Leana S. Wen and Sebastian N. Walker; 14. How higher patient, employee and physician satisfaction lead to better outcomes of care Christina Dempsey, Deirdre Mylod and Richard B. Siegrist, Jr; 15. The leader's toolbox: things they didn't teach in nursing or medical school Robert L. Freitas; Part III. Operational Principles: 16. Assessing your needs Manuel Hernandez; 17. Emergency department design Michael P. Pietrzak and James Lennon; 18. Informatics in the emergency department Steven Horng, John D. Halamka and Larry A. Nathanson; 19. Triage systems Shelley Calder and Elke Platz; 20. Staffing models Kirk Jensen, Dan Kirkpatrick and Thom Mayer; 21. Emergency department practice guidelines and clinical pathways Jonathan A. Edlow; 22. Observation units Christopher W. Baugh and J. Stephen Bohan; 23. Optimizing patient flow through the emergency department Kirk Jensen and Jody Crane; 24. Emergency department overcrowding Venkataraman Anantharaman and Puneet Seth; 25. Practice management models in emergency medicine Robert E. Suter and Chet Schrader; 26. Emergency nursing Shelley Calder and Kirsten Boyd; Part IV. Special Topics: 27. Disaster operations management David Callaway; 28. Working with the media Peter Brown; 29. Special teams in the emergency department David Smith and Nadeem Qureshi; 30. Interacting with prehospital systems Scott B. Murray; 31. Emergency medicine in basic medical education Julie Welch and Cherri Hobgood; 32. Emergency department outreach Meaghan Cussen; 33. Planning for diversity Tasnim Khan; Index.
Note Unlimited number of concurrent users. UkHlHU
ISBN 9781139030557 (ebook)
9781107007390 (hardback)
 Click on the terms below to find similar items in the catalogue
Subject Hospitals -- Emergency services -- Administration.
Leadership.
Alt author Kayden, Stephanie, editor.
Anderson, Philip D. (Philip Dean), editor.
Freitas, Robert, editor.
Platz, Elke, editor.
Alternative Title Emergency Department Leadership & Management
Descript 1 online resource (359 pages) : digital, PDF file(s).
Content text txt
Media computer c
Carrier online resource cr
Note Title from publisher's bibliographic system (viewed on 05 Oct 2015).
Contents Machine generated contents note: Foreword Gautam G. Bodiwala; Part I. Leadership Principles: 1. Leadership in emergency medicine Robert L. Freitas; 2. Identifying and resolving conflict in the workplace Robert E. Suter and Jennifer R. Johnson; 3. Leading change: an overview of three dominant strategies of change Andrew Schenkel; 4. Building the leadership team Peter Cameron; 5. Establishing the emergency department's role within the hospital Thomas Fleischmann; 6. Strategies for clinical team building: the importance of teams in medicine Matthew M. Rice; Part II. Management Principles: 7. Quality assurance in the emergency department Philip D. Anderson and J. Lawrence Mottley; 8. Emergency department policies and procedures Kirsten Boyd; 9. A framework for optimal emergency department risk management and patient safety Carrie Tibbles and Jock Hoffman; 10. Emergency department staff development Thomas Fleischmann; 11. Costs in emergency departments Matthias Brachmann; 12. Human resource management Mary Leupold; 13. Project management Lee A. Wallis, Leana S. Wen and Sebastian N. Walker; 14. How higher patient, employee and physician satisfaction lead to better outcomes of care Christina Dempsey, Deirdre Mylod and Richard B. Siegrist, Jr; 15. The leader's toolbox: things they didn't teach in nursing or medical school Robert L. Freitas; Part III. Operational Principles: 16. Assessing your needs Manuel Hernandez; 17. Emergency department design Michael P. Pietrzak and James Lennon; 18. Informatics in the emergency department Steven Horng, John D. Halamka and Larry A. Nathanson; 19. Triage systems Shelley Calder and Elke Platz; 20. Staffing models Kirk Jensen, Dan Kirkpatrick and Thom Mayer; 21. Emergency department practice guidelines and clinical pathways Jonathan A. Edlow; 22. Observation units Christopher W. Baugh and J. Stephen Bohan; 23. Optimizing patient flow through the emergency department Kirk Jensen and Jody Crane; 24. Emergency department overcrowding Venkataraman Anantharaman and Puneet Seth; 25. Practice management models in emergency medicine Robert E. Suter and Chet Schrader; 26. Emergency nursing Shelley Calder and Kirsten Boyd; Part IV. Special Topics: 27. Disaster operations management David Callaway; 28. Working with the media Peter Brown; 29. Special teams in the emergency department David Smith and Nadeem Qureshi; 30. Interacting with prehospital systems Scott B. Murray; 31. Emergency medicine in basic medical education Julie Welch and Cherri Hobgood; 32. Emergency department outreach Meaghan Cussen; 33. Planning for diversity Tasnim Khan; Index.
Note Unlimited number of concurrent users. UkHlHU
ISBN 9781139030557 (ebook)
9781107007390 (hardback)
Subject Hospitals -- Emergency services -- Administration.
Leadership.
Alt author Kayden, Stephanie, editor.
Anderson, Philip D. (Philip Dean), editor.
Freitas, Robert, editor.
Platz, Elke, editor.
Alternative Title Emergency Department Leadership & Management

Subject Hospitals -- Emergency services -- Administration.
Leadership.
Descript 1 online resource (359 pages) : digital, PDF file(s).
Content text txt
Media computer c
Carrier online resource cr
Note Title from publisher's bibliographic system (viewed on 05 Oct 2015).
Contents Machine generated contents note: Foreword Gautam G. Bodiwala; Part I. Leadership Principles: 1. Leadership in emergency medicine Robert L. Freitas; 2. Identifying and resolving conflict in the workplace Robert E. Suter and Jennifer R. Johnson; 3. Leading change: an overview of three dominant strategies of change Andrew Schenkel; 4. Building the leadership team Peter Cameron; 5. Establishing the emergency department's role within the hospital Thomas Fleischmann; 6. Strategies for clinical team building: the importance of teams in medicine Matthew M. Rice; Part II. Management Principles: 7. Quality assurance in the emergency department Philip D. Anderson and J. Lawrence Mottley; 8. Emergency department policies and procedures Kirsten Boyd; 9. A framework for optimal emergency department risk management and patient safety Carrie Tibbles and Jock Hoffman; 10. Emergency department staff development Thomas Fleischmann; 11. Costs in emergency departments Matthias Brachmann; 12. Human resource management Mary Leupold; 13. Project management Lee A. Wallis, Leana S. Wen and Sebastian N. Walker; 14. How higher patient, employee and physician satisfaction lead to better outcomes of care Christina Dempsey, Deirdre Mylod and Richard B. Siegrist, Jr; 15. The leader's toolbox: things they didn't teach in nursing or medical school Robert L. Freitas; Part III. Operational Principles: 16. Assessing your needs Manuel Hernandez; 17. Emergency department design Michael P. Pietrzak and James Lennon; 18. Informatics in the emergency department Steven Horng, John D. Halamka and Larry A. Nathanson; 19. Triage systems Shelley Calder and Elke Platz; 20. Staffing models Kirk Jensen, Dan Kirkpatrick and Thom Mayer; 21. Emergency department practice guidelines and clinical pathways Jonathan A. Edlow; 22. Observation units Christopher W. Baugh and J. Stephen Bohan; 23. Optimizing patient flow through the emergency department Kirk Jensen and Jody Crane; 24. Emergency department overcrowding Venkataraman Anantharaman and Puneet Seth; 25. Practice management models in emergency medicine Robert E. Suter and Chet Schrader; 26. Emergency nursing Shelley Calder and Kirsten Boyd; Part IV. Special Topics: 27. Disaster operations management David Callaway; 28. Working with the media Peter Brown; 29. Special teams in the emergency department David Smith and Nadeem Qureshi; 30. Interacting with prehospital systems Scott B. Murray; 31. Emergency medicine in basic medical education Julie Welch and Cherri Hobgood; 32. Emergency department outreach Meaghan Cussen; 33. Planning for diversity Tasnim Khan; Index.
Note Unlimited number of concurrent users. UkHlHU
Alt author Kayden, Stephanie, editor.
Anderson, Philip D. (Philip Dean), editor.
Freitas, Robert, editor.
Platz, Elke, editor.
ISBN 9781139030557 (ebook)
9781107007390 (hardback)
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