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BJL CLASSMARK
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Record:
Author
Schmidt, Waldemar.
Title
Winning at service : lessons from service leaders / Waldemar Schmidt, Gordon Adler, Els van Weering.
Publication Info
Chichester : Wiley, c2003.
Location/Availability
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S3
8 WEEK LOAN
AVAILABLE
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Descript
184p.
ISBN
0470848235
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Author
Schmidt, Waldemar.
Subject
Customer services.
Customer services -- Case studies.
Alt author
Weering, Els van.
Adler, Gordon, 1954-
Descript
184p.
ISBN
0470848235
Author
Schmidt, Waldemar.
Subject
Customer services.
Customer services -- Case studies.
Alt author
Weering, Els van.
Adler, Gordon, 1954-
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S3
8 WEEK LOAN
AVAILABLE
Subject
Customer services.
Customer services -- Case studies.
Descript
184p.
Alt author
Weering, Els van.
Adler, Gordon, 1954-
ISBN
0470848235
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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