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Author Thompson, Harvey.
Title Who stole my customer?? : winning strategies for creating and sustaining customer loyalty.
Alternative Title Winning strategies for creating and sustaining customer loyalty
Publication Info Upper Saddle River, N.J. : Pearson Prentice Hall, c2004.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.525 T4  8 WEEK LOAN  AVAILABLE

Descript 210p.
ISBN 0131453564
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Author Thompson, Harvey.
Subject Customer loyalty.
Customer relations.
Consumer satisfaction.
Alternative Title Winning strategies for creating and sustaining customer loyalty
Descript 210p.
ISBN 0131453564
Author Thompson, Harvey.
Subject Customer loyalty.
Customer relations.
Consumer satisfaction.
Alternative Title Winning strategies for creating and sustaining customer loyalty
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.525 T4  8 WEEK LOAN  AVAILABLE

Subject Customer loyalty.
Customer relations.
Consumer satisfaction.
Descript 210p.
ISBN 0131453564

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