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Title Handbook for strategic HR : best practices in organizational development from the OD network / edited by John Vogelsang [and others].
Publication Info New York : American Management Association, ©2013.



Descript 1 online resource (x, 662 pages) : illustrations
Content text txt
Media computer c
Carrier online resource cr
Contents Section 1. The changing world of human resources: Introduction / John Vogelsang -- The role of organization development in the human resource function / Edgar H. Schein -- Organization development and human resources management / Dave Hanna.
Section 2. Consulting and partnership skills: Introduction / Judy Vogel -- Facilitation and the consulting process (Facilitation 101 / Heather Butler Taylor. Action research : the anchor of OD practice / Matt Griffin. The organization development contract / Marvin Weisbord. The seven deadly sins of OD consulting : pitfalls to avoid in the consulting practice / Connie A. Freeman) -- The core skills needed in consulting on process issues (Notes towards a better understanding of process : an essay / Edgar H. Schein. The consultant as process leader / Jane Moosbruker) -- The client-consultant relationship (Working with the client-consultant relationship : why every step is an "intervention" / Naomi Raab. Who owns the OD effort? / Harold Mack. Unraveling the "who's responsible?" riddle / Arthur M. Freedman) -- The consultant as person (Rules of thumb for change agents / Herbert Allen Shepard. If I knew then... : an essay / Geoff Bellman. Who is the client here? : on becoming an OD consultant / Robert Goldberg) -- Partnerships among the HR business partner, leadership, staff, and an internal or external OD consultant (An inner blueprint for successful partnership development : putting a relationship to work / Judy Vogel. Reflections on a cross-cultural partnership in multicultural organizational development efforts / Mark A. Chester).
Section 3. Use of self as an instrument of change: Introduction / Matt Minahan -- Use of self : our instrument of change (Managing use of self for masterful professional practice / David Shechtman. Personal and organizational authority : bringing the self into a system of work relationships / Lawrence J. Gould) -- The mental realities we build (Diversity, inclusion, and the ladder of inference / Neil D. Samuels. Mindfulness and experiential learning / David Kolb. Generative conversations : how to use deep listening and transforming talk in coaching and consulting / Robert J. Marshak. Diversity and social justice : practices for OD practitioners / Michael Brazzel. Racism in the workplace : OD practitioners' role in change / Karon R. Moore. Quadrant behavior theory : edging the center the potential for change and inclusion / Cathy Royal) -- Ethical leadership (Ethical leadership and OD practice / Wendell Nekoranec) -- Covert processes (Diagnosing covert processes in groups and organizations / Judith H. Katz).
Section 4. Thinking systemically and strategically: Introduction / Matt Minahan -- Systems thinking : the connectedness of everything (General systems theory : what is it? Is there an application example for OD? / William Becker. Gestalt OSD and systems theory : a perspective on levels of system and intervention choices / Veronica Hopper Carter. Towards a behavioral description of high-performing systems / Peter Vaill) -- An evolving understanding of systems thinking (Chaos and complexity : what can science teach? / Margaret Wheatley. The postmodern turn in OD / Robert J. Marshak) -- Designing organizations. Culture (Corporate culture / Edgar H. Schein. Trauma and healing in organizations / Shana Hormann. Diversity and inclusion as a major culture change intervention / Frederick A. Miller) -- [Designing organizations]. Organic/open systems models (Organizational circulatory systems : an inquiry / Art Kleiner. Organic organizational (ORG2) design / Gina Hinrichs. Participative design: an overview / Greg Vaughan) -- [Designing organizations]. Complex adaptive and dialogic approaches (Creating the complex adaptive organization : a primer on complex adaptive systems / Dudley Tower. Incorporating social network analysis into traditional OD interventions : a case study / Edward Shin. Appreciative inquiry and positive organizational scholarship : a philosophy of practice for turbulent times / Mary T. Miller. Creating change by changing the conversation / David Grant).
Section 5. Employee engagement: Introduction / Annie Viets -- Working out : building strength through employee engagement (A brief and provocative history of participation / Edgar H. Schein. Employee engagement and OD strategies / Hona Mathews. The identity effect : how identity-based management drives employee engagement and business performance / Larry Ackerman. Will employee engagement be hijacked or reengineered? / Paul M. Mastrangelo) -- One plus one equals four star performance : engaging in collaboration (The power of interactive collaborative designs / Christopher Schoch. Creating a culture of collaboration in a city government / Nancy L. Southern) -- Lights, camera, action : close-ups of engagement (Employee-led organizational change : theory and practice / Sanyani Edwards. The politics of implementation : the importance of building consensus around employee performance management / Victor Woodell. Interest-based problem solving : foundation of a labor and management partnership / Adrienne Eaton).
Section 6. Change management: Introduction / Maya Townsend -- Change by any other name : kinds of change (Awake at the wheel : moving beyond change management to conscious leadership / Dean Anderson. The tao of change redux / Robert J. Marshak. Improving change implementation : practical adaptations of Kotter's model / Nicole Stragalas) -- What now? : understanding change from the change recipient's viewpoint (Change from the employees' perspective : the neglected viewpoint / Adam S. Kling. Resistance in organizations : how to recognize, understand, and respond to it / Barry Dym. Appreciative inquiry : debunking the mythology behind resistance to change / Thomas C. Head. Utilizing states of organizational readiness / Harry Hutson. Developing organization change champions: a high payoff investment! / Don Warrick) -- How to make them sit up and take notice : the successful change agent (The role of leadership in the management of organizational transformation and learning / Edgar H. Schein. Change mastery, simplified / Chris Hoffman. Backcasting : a systematic method for creating a picture of the future and how to get there / Larry Hirschhorn. Using action learning for organization development and change / Arthur M. Freedman. Strategic change consulting : how to leverage your work at the enterprise level / Dean Anderson) -- Special topics (The executive perspective on mergers and acquisitions / Robert C. Barnett. An appreciative inquiry into the factors of culture continuity during leadership transition : a case study of Leadshare, Canada / Mary Ann Rainey).
Section 7. Globalization, cross-cultural interaction, and virtual working arrangements: Introduction / Cathy Royal -- Creating global glue and alignment (Global glue and the case study of Fonterra / Annie Viets. Organizational developments role when going global / Peter F. Sorensen. Implementing a global corporate strategy : the role of organization development / Peter F. Sorensen. Socio-economic approach to management : a successful systemic approach to organizational change / Alia Heorhiadi. Business as an agent of world benefit : a worldwide action research project using appreciative inquiry / Diana Whitney) -- Leadership (Leadership connectivity : building global partnerships / Maya Hu-Chan. Global leadership : a virgin landscape for OD practitioners in the vanguard / Patricia Shafer) -- Consultant role (The core value of OD revisited : a compass for global and international organizational development / Therese F. Yaeger. OD : dancing in the global context / Anne H. Litwin) -- Community and sustainability (Organization as community : what we have to learn from the Maasai about OD / Kakuta Ole Ole Maimai Hamisi. Creating high impact organizations in the SADC : adapting OD methods and practices / Sylvia C. Mupepi) -- Communication in global enterprises (Addressing the global virtual competency gap / Deb Torchia. OD 2.0 : shifting from disruptive to innovative technology / George Vukotich).
Note Unlimited number of concurrent users. UkHlHU
ISBN 9780814432501 (electronic bk.)
0814432506 (electronic bk.)
Click on the terms below to find similar items in the catalogue
Subject Personnel management.
Organizational change.
Alt author Vogelsang, John.
Descript 1 online resource (x, 662 pages) : illustrations
Content text txt
Media computer c
Carrier online resource cr
Contents Section 1. The changing world of human resources: Introduction / John Vogelsang -- The role of organization development in the human resource function / Edgar H. Schein -- Organization development and human resources management / Dave Hanna.
Section 2. Consulting and partnership skills: Introduction / Judy Vogel -- Facilitation and the consulting process (Facilitation 101 / Heather Butler Taylor. Action research : the anchor of OD practice / Matt Griffin. The organization development contract / Marvin Weisbord. The seven deadly sins of OD consulting : pitfalls to avoid in the consulting practice / Connie A. Freeman) -- The core skills needed in consulting on process issues (Notes towards a better understanding of process : an essay / Edgar H. Schein. The consultant as process leader / Jane Moosbruker) -- The client-consultant relationship (Working with the client-consultant relationship : why every step is an "intervention" / Naomi Raab. Who owns the OD effort? / Harold Mack. Unraveling the "who's responsible?" riddle / Arthur M. Freedman) -- The consultant as person (Rules of thumb for change agents / Herbert Allen Shepard. If I knew then... : an essay / Geoff Bellman. Who is the client here? : on becoming an OD consultant / Robert Goldberg) -- Partnerships among the HR business partner, leadership, staff, and an internal or external OD consultant (An inner blueprint for successful partnership development : putting a relationship to work / Judy Vogel. Reflections on a cross-cultural partnership in multicultural organizational development efforts / Mark A. Chester).
Section 3. Use of self as an instrument of change: Introduction / Matt Minahan -- Use of self : our instrument of change (Managing use of self for masterful professional practice / David Shechtman. Personal and organizational authority : bringing the self into a system of work relationships / Lawrence J. Gould) -- The mental realities we build (Diversity, inclusion, and the ladder of inference / Neil D. Samuels. Mindfulness and experiential learning / David Kolb. Generative conversations : how to use deep listening and transforming talk in coaching and consulting / Robert J. Marshak. Diversity and social justice : practices for OD practitioners / Michael Brazzel. Racism in the workplace : OD practitioners' role in change / Karon R. Moore. Quadrant behavior theory : edging the center the potential for change and inclusion / Cathy Royal) -- Ethical leadership (Ethical leadership and OD practice / Wendell Nekoranec) -- Covert processes (Diagnosing covert processes in groups and organizations / Judith H. Katz).
Section 4. Thinking systemically and strategically: Introduction / Matt Minahan -- Systems thinking : the connectedness of everything (General systems theory : what is it? Is there an application example for OD? / William Becker. Gestalt OSD and systems theory : a perspective on levels of system and intervention choices / Veronica Hopper Carter. Towards a behavioral description of high-performing systems / Peter Vaill) -- An evolving understanding of systems thinking (Chaos and complexity : what can science teach? / Margaret Wheatley. The postmodern turn in OD / Robert J. Marshak) -- Designing organizations. Culture (Corporate culture / Edgar H. Schein. Trauma and healing in organizations / Shana Hormann. Diversity and inclusion as a major culture change intervention / Frederick A. Miller) -- [Designing organizations]. Organic/open systems models (Organizational circulatory systems : an inquiry / Art Kleiner. Organic organizational (ORG2) design / Gina Hinrichs. Participative design: an overview / Greg Vaughan) -- [Designing organizations]. Complex adaptive and dialogic approaches (Creating the complex adaptive organization : a primer on complex adaptive systems / Dudley Tower. Incorporating social network analysis into traditional OD interventions : a case study / Edward Shin. Appreciative inquiry and positive organizational scholarship : a philosophy of practice for turbulent times / Mary T. Miller. Creating change by changing the conversation / David Grant).
Section 5. Employee engagement: Introduction / Annie Viets -- Working out : building strength through employee engagement (A brief and provocative history of participation / Edgar H. Schein. Employee engagement and OD strategies / Hona Mathews. The identity effect : how identity-based management drives employee engagement and business performance / Larry Ackerman. Will employee engagement be hijacked or reengineered? / Paul M. Mastrangelo) -- One plus one equals four star performance : engaging in collaboration (The power of interactive collaborative designs / Christopher Schoch. Creating a culture of collaboration in a city government / Nancy L. Southern) -- Lights, camera, action : close-ups of engagement (Employee-led organizational change : theory and practice / Sanyani Edwards. The politics of implementation : the importance of building consensus around employee performance management / Victor Woodell. Interest-based problem solving : foundation of a labor and management partnership / Adrienne Eaton).
Section 6. Change management: Introduction / Maya Townsend -- Change by any other name : kinds of change (Awake at the wheel : moving beyond change management to conscious leadership / Dean Anderson. The tao of change redux / Robert J. Marshak. Improving change implementation : practical adaptations of Kotter's model / Nicole Stragalas) -- What now? : understanding change from the change recipient's viewpoint (Change from the employees' perspective : the neglected viewpoint / Adam S. Kling. Resistance in organizations : how to recognize, understand, and respond to it / Barry Dym. Appreciative inquiry : debunking the mythology behind resistance to change / Thomas C. Head. Utilizing states of organizational readiness / Harry Hutson. Developing organization change champions: a high payoff investment! / Don Warrick) -- How to make them sit up and take notice : the successful change agent (The role of leadership in the management of organizational transformation and learning / Edgar H. Schein. Change mastery, simplified / Chris Hoffman. Backcasting : a systematic method for creating a picture of the future and how to get there / Larry Hirschhorn. Using action learning for organization development and change / Arthur M. Freedman. Strategic change consulting : how to leverage your work at the enterprise level / Dean Anderson) -- Special topics (The executive perspective on mergers and acquisitions / Robert C. Barnett. An appreciative inquiry into the factors of culture continuity during leadership transition : a case study of Leadshare, Canada / Mary Ann Rainey).
Section 7. Globalization, cross-cultural interaction, and virtual working arrangements: Introduction / Cathy Royal -- Creating global glue and alignment (Global glue and the case study of Fonterra / Annie Viets. Organizational developments role when going global / Peter F. Sorensen. Implementing a global corporate strategy : the role of organization development / Peter F. Sorensen. Socio-economic approach to management : a successful systemic approach to organizational change / Alia Heorhiadi. Business as an agent of world benefit : a worldwide action research project using appreciative inquiry / Diana Whitney) -- Leadership (Leadership connectivity : building global partnerships / Maya Hu-Chan. Global leadership : a virgin landscape for OD practitioners in the vanguard / Patricia Shafer) -- Consultant role (The core value of OD revisited : a compass for global and international organizational development / Therese F. Yaeger. OD : dancing in the global context / Anne H. Litwin) -- Community and sustainability (Organization as community : what we have to learn from the Maasai about OD / Kakuta Ole Ole Maimai Hamisi. Creating high impact organizations in the SADC : adapting OD methods and practices / Sylvia C. Mupepi) -- Communication in global enterprises (Addressing the global virtual competency gap / Deb Torchia. OD 2.0 : shifting from disruptive to innovative technology / George Vukotich).
Note Unlimited number of concurrent users. UkHlHU
ISBN 9780814432501 (electronic bk.)
0814432506 (electronic bk.)
Subject Personnel management.
Organizational change.
Alt author Vogelsang, John.

Subject Personnel management.
Organizational change.
Descript 1 online resource (x, 662 pages) : illustrations
Content text txt
Media computer c
Carrier online resource cr
Contents Section 1. The changing world of human resources: Introduction / John Vogelsang -- The role of organization development in the human resource function / Edgar H. Schein -- Organization development and human resources management / Dave Hanna.
Section 2. Consulting and partnership skills: Introduction / Judy Vogel -- Facilitation and the consulting process (Facilitation 101 / Heather Butler Taylor. Action research : the anchor of OD practice / Matt Griffin. The organization development contract / Marvin Weisbord. The seven deadly sins of OD consulting : pitfalls to avoid in the consulting practice / Connie A. Freeman) -- The core skills needed in consulting on process issues (Notes towards a better understanding of process : an essay / Edgar H. Schein. The consultant as process leader / Jane Moosbruker) -- The client-consultant relationship (Working with the client-consultant relationship : why every step is an "intervention" / Naomi Raab. Who owns the OD effort? / Harold Mack. Unraveling the "who's responsible?" riddle / Arthur M. Freedman) -- The consultant as person (Rules of thumb for change agents / Herbert Allen Shepard. If I knew then... : an essay / Geoff Bellman. Who is the client here? : on becoming an OD consultant / Robert Goldberg) -- Partnerships among the HR business partner, leadership, staff, and an internal or external OD consultant (An inner blueprint for successful partnership development : putting a relationship to work / Judy Vogel. Reflections on a cross-cultural partnership in multicultural organizational development efforts / Mark A. Chester).
Section 3. Use of self as an instrument of change: Introduction / Matt Minahan -- Use of self : our instrument of change (Managing use of self for masterful professional practice / David Shechtman. Personal and organizational authority : bringing the self into a system of work relationships / Lawrence J. Gould) -- The mental realities we build (Diversity, inclusion, and the ladder of inference / Neil D. Samuels. Mindfulness and experiential learning / David Kolb. Generative conversations : how to use deep listening and transforming talk in coaching and consulting / Robert J. Marshak. Diversity and social justice : practices for OD practitioners / Michael Brazzel. Racism in the workplace : OD practitioners' role in change / Karon R. Moore. Quadrant behavior theory : edging the center the potential for change and inclusion / Cathy Royal) -- Ethical leadership (Ethical leadership and OD practice / Wendell Nekoranec) -- Covert processes (Diagnosing covert processes in groups and organizations / Judith H. Katz).
Section 4. Thinking systemically and strategically: Introduction / Matt Minahan -- Systems thinking : the connectedness of everything (General systems theory : what is it? Is there an application example for OD? / William Becker. Gestalt OSD and systems theory : a perspective on levels of system and intervention choices / Veronica Hopper Carter. Towards a behavioral description of high-performing systems / Peter Vaill) -- An evolving understanding of systems thinking (Chaos and complexity : what can science teach? / Margaret Wheatley. The postmodern turn in OD / Robert J. Marshak) -- Designing organizations. Culture (Corporate culture / Edgar H. Schein. Trauma and healing in organizations / Shana Hormann. Diversity and inclusion as a major culture change intervention / Frederick A. Miller) -- [Designing organizations]. Organic/open systems models (Organizational circulatory systems : an inquiry / Art Kleiner. Organic organizational (ORG2) design / Gina Hinrichs. Participative design: an overview / Greg Vaughan) -- [Designing organizations]. Complex adaptive and dialogic approaches (Creating the complex adaptive organization : a primer on complex adaptive systems / Dudley Tower. Incorporating social network analysis into traditional OD interventions : a case study / Edward Shin. Appreciative inquiry and positive organizational scholarship : a philosophy of practice for turbulent times / Mary T. Miller. Creating change by changing the conversation / David Grant).
Section 5. Employee engagement: Introduction / Annie Viets -- Working out : building strength through employee engagement (A brief and provocative history of participation / Edgar H. Schein. Employee engagement and OD strategies / Hona Mathews. The identity effect : how identity-based management drives employee engagement and business performance / Larry Ackerman. Will employee engagement be hijacked or reengineered? / Paul M. Mastrangelo) -- One plus one equals four star performance : engaging in collaboration (The power of interactive collaborative designs / Christopher Schoch. Creating a culture of collaboration in a city government / Nancy L. Southern) -- Lights, camera, action : close-ups of engagement (Employee-led organizational change : theory and practice / Sanyani Edwards. The politics of implementation : the importance of building consensus around employee performance management / Victor Woodell. Interest-based problem solving : foundation of a labor and management partnership / Adrienne Eaton).
Section 6. Change management: Introduction / Maya Townsend -- Change by any other name : kinds of change (Awake at the wheel : moving beyond change management to conscious leadership / Dean Anderson. The tao of change redux / Robert J. Marshak. Improving change implementation : practical adaptations of Kotter's model / Nicole Stragalas) -- What now? : understanding change from the change recipient's viewpoint (Change from the employees' perspective : the neglected viewpoint / Adam S. Kling. Resistance in organizations : how to recognize, understand, and respond to it / Barry Dym. Appreciative inquiry : debunking the mythology behind resistance to change / Thomas C. Head. Utilizing states of organizational readiness / Harry Hutson. Developing organization change champions: a high payoff investment! / Don Warrick) -- How to make them sit up and take notice : the successful change agent (The role of leadership in the management of organizational transformation and learning / Edgar H. Schein. Change mastery, simplified / Chris Hoffman. Backcasting : a systematic method for creating a picture of the future and how to get there / Larry Hirschhorn. Using action learning for organization development and change / Arthur M. Freedman. Strategic change consulting : how to leverage your work at the enterprise level / Dean Anderson) -- Special topics (The executive perspective on mergers and acquisitions / Robert C. Barnett. An appreciative inquiry into the factors of culture continuity during leadership transition : a case study of Leadshare, Canada / Mary Ann Rainey).
Section 7. Globalization, cross-cultural interaction, and virtual working arrangements: Introduction / Cathy Royal -- Creating global glue and alignment (Global glue and the case study of Fonterra / Annie Viets. Organizational developments role when going global / Peter F. Sorensen. Implementing a global corporate strategy : the role of organization development / Peter F. Sorensen. Socio-economic approach to management : a successful systemic approach to organizational change / Alia Heorhiadi. Business as an agent of world benefit : a worldwide action research project using appreciative inquiry / Diana Whitney) -- Leadership (Leadership connectivity : building global partnerships / Maya Hu-Chan. Global leadership : a virgin landscape for OD practitioners in the vanguard / Patricia Shafer) -- Consultant role (The core value of OD revisited : a compass for global and international organizational development / Therese F. Yaeger. OD : dancing in the global context / Anne H. Litwin) -- Community and sustainability (Organization as community : what we have to learn from the Maasai about OD / Kakuta Ole Ole Maimai Hamisi. Creating high impact organizations in the SADC : adapting OD methods and practices / Sylvia C. Mupepi) -- Communication in global enterprises (Addressing the global virtual competency gap / Deb Torchia. OD 2.0 : shifting from disruptive to innovative technology / George Vukotich).
Note Unlimited number of concurrent users. UkHlHU
Alt author Vogelsang, John.
ISBN 9780814432501 (electronic bk.)
0814432506 (electronic bk.)

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