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AUTHORS (1-3 of 3)
Wirtz Jochen
1
Mark
  Services marketing : people, technology, strategy
Lovelock, Christopher H.
Upper Saddle River, N.J. : PearsonEducation International/Prentice Hall, c2004.  
c2004
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 9980.5 L9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 L9  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HD 9980.5 L9  8 WEEK LOAN  AVAILABLE
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2
Mark
  Services marketing : people, technology, strategy
Lovelock, Christopher H.
Boston, [Mass.] ; London : Pearson, c2011.  
c2011
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  658.8 LOV  4 WEEK LOAN  DUE 10-03-21
3
Mark
  Services marketing : people, technology, strategy.
Lovelock, Christopher H.
Boston [Mass.] ; London : Pearson, c2011.  
c2011
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HD 9980.5 L9  4 WEEK LOAN  AVAILABLE
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