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Mark   Media Year
HD 62 M9 : ISO, the International Organization for Standardization : global governance through voluntary consensus / Craig N. Murphy and JoAnne Yates.; BJL     
      ISO, the International Organization for Standardization : global governance through voluntary consens BJL  BOOK 2008
HD 62.15 A7 / q : As others see us : benchmarking in practice / edited by Claire Creaser.; BJL     
      As others see us : benchmarking in practice / edited by Claire Creaser. BJL  BOOK 2003
HD 62.15 A8    
      Implementing TQM in small and medium sized companies. BJL  BOOK 1992
      Managing quality in the service sector. BJL  BOOK 1996
HD 62.15 B2    
      The essence of total quality management. BJL  BOOK 1992
      The essence of total quality management. BJL  BOOK 2000
HD 62.15 B3 : Quality : a critical introduction.; BJL     
      Quality : a critical introduction. BJL  BOOK 1998
HD 62.15 B4 : Benchmarking for competitive advantage / Tony Bendell, Louise Boulter and Paul Goodstadt.; BJL     
      Benchmarking for competitive advantage / Tony Bendell, Louise Boulter and Paul Goodstadt. BJL  BOOK 1998
HD62.15 .B433 : Quality : a critical introduction / John Beckford.; BJL     
      Quality : a critical introduction / John Beckford. BJL  BOOK 2017
HD 62.15 B5    
      The quality 60 : a guide for service and manufacturing / John Bicheno. BJL  BOOK 1998
      The role of junior and middle level management in TQM. BJL  BOOK 1993
HD 62.15 B8 : Why TQM fails and what to do about it.; BJL     
      Why TQM fails and what to do about it. BJL  BOOK 1994
HD 62.15 B9    
      Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter. BJL  BOOK 1999
      Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson ... BJL  BOOK 1993
      The lean extended enterprise : moving beyond the four walls to value stream excellence / Terence T. B BJL  BOOK c2003
HD 62.15 C6 : Benchmarking.; BJL     
      Benchmarking. BJL  BOOK c1998
HD 62.15 C8    
      Management development and training : a TQM approach. BJL  BOOK 1996
      Strategies for quality improvement : TQM, reegineering, and ISO 9000. BJL  BOOK 1999
HD 62.15 D1 : Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper.; BJL     
      Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper. BJL  BOOK 1992
HD 62.15 D7 : The quality movement : what total quality management is really all about!.; BJL     
      The quality movement : what total quality management is really all about!. BJL  BOOK 1992
HD 62.15 F6 : Beyond TQM.; BJL     
      Beyond TQM. BJL  BOOK 1993
HD 62.15 G5    
      How to eat an elephant : a slice by slice guide to total quality management. BJL  BOOK 1992
      Introduction to total quality : quality, productivity, competitiveness / David L. Goetsch, Stanley Da BJL  BOOK 1994
HD 62.15 G7 / q : TQM in service industries : a practitioner's manual.; BJL     
      TQM in service industries : a practitioner's manual. BJL  BOOK 1992
HD 62.15 H5 : Total quality management : the information business : key issue 92.; BJL     
      Total quality management : the information business : key issue 92. BJL  BOOK 1993
HD 62.15 K1    
      100 methods for total quality management / Gopal K. Kanji and Mike Asher. BJL  BOOK 1996
      Benchlearning : good examples as a lever for development / Bengt Karlöf, Kurt Lundgren and Marie Eden BJL  BOOK 2001
      Benchmarking : a signpost to excellence in quality and productivity / Bengt Karlof and Svante Ostblom BJL  BOOK 1993
HD 62.15 L1 : Making quality work : a leadership guide for the results- driven manager / George Labovitz, Yu Sang Chang, Victor Rosansky.; BJL     
      Making quality work : a leadership guide for the results- driven manager / George Labovitz, Yu Sang C BJL  BOOK 1993
HD 62.15 L3 : Four days with Dr. Deming : a strategy for modern methods of management / William J. Latzko and David M. Saunders.; BJL     
      Four days with Dr. Deming : a strategy for modern methods of management / William J. Latzko and David BJL  BOOK 1995
HD 62.15 L4 : Creating high performance organizations : practices and results of employee involvement and Total Quality Management in Fortune 1000 companies / Edward E. Lawler, III, Susan Albers Mohrman, Gerald E. Ledford, Jr.; BJL     
      Creating high performance organizations : practices and results of employee involvement and Total Qua BJL  BOOK 1995
HD 62.15 L8 : Managing for total quality : from Deming to Taguchi and SPC.; BJL     
      Managing for total quality : from Deming to Taguchi and SPC. BJL  BOOK 1992
HD 62.15 M1 / q : TQM : does it always work?; BJL     
      TQM : does it always work? BJL  BOOK 1993
HD 62.15 M2    
      Making quality critical : new perspectives on organizational change / edited by Adrian Wilkinson and BJL  BOOK 1994
      Managing with total quality management : theory and practice / Adrian Wilkinson ... [et al.]. BJL  BOOK 1998
HD 62.15 M9    
      Achieving quality standards; a step-by-step guide to BS5750/ISO9000. BJL  BOOK 1993
      Quality costs : their impact on company strategy and profitability. BJL  BOOK 1991
HD 62.15 N6 / q : Leadership of customer-driven TQM : a handbook for managers.; BJL     
      Leadership of customer-driven TQM : a handbook for managers. BJL  BOOK 1992
HD 62.15 O1    
      Total organizational excellence : achieving world-class performance. BJL  BOOK 1999
      Total quality management. BJL  BOOK 1989
      Total quality management : text with cases / J.S. Oakland ; case study co-author: Leslie J. Porter. BJL  BOOK 1995
      Total quality management : text with cases / John S. Oakland. BJL  BOOK 2000
3 additional entries    
HD 62.15 O8 / q : Total quality management and the management of health and safety / Jim Osorne and Mohamed Zairi.; BJL     
      Total quality management and the management of health and safety / Jim Osorne and Mohamed Zairi. BJL  BOOK 1997
HD 62.15 O9 / q : Measuring service quality : practical guidelines.; BJL     
      Measuring service quality : practical guidelines. BJL  BOOK 1993
HD 62.15 P2 : Benchmarking / Nick Parker & Paul Harrison.; BJL     
      Benchmarking / Nick Parker & Paul Harrison. BJL  BOOK 1995
HD 62.15 Q1 : Quality management and benchmarking in the information sector : results of recent research / John Brockman (Editor) ... [et al.].; BJL     
      Quality management and benchmarking in the information sector : results of recent research / John Bro BJL  BOOK 1997
HD 62.15 R1    
      The economics of benchmarking : measuring performance for competitive advantage / Thijs ten Raa. BJL  BOOK 2009
      Managing and improving service quality and delivery. BJL  BOOK 1992
HD 62.15 S4 : I want you to cheat : the unreasonable guide to service and quality.; BJL     
      I want you to cheat : the unreasonable guide to service and quality. BJL  BOOK 1992
HD 62.15 S8    
      Empowering people. BJL  BOOK 1994
      The quality conspiracy. BJL  BOOK 1998
HD 62.15 S9 : Principles of total quality / J.A. Swift, Joel E. Ross, Vincent K. Omachonu.; BJL     
      Principles of total quality / J.A. Swift, Joel E. Ross, Vincent K. Omachonu. BJL  BOOK 1998
HD 62.15 T1 : Management and control of quality.; BJL     
      Management and control of quality. BJL  BOOK 1995
HD 62.15 T7 : Total quality management / Dale H. Besterfield ... [et al.].; BJL     
      Total quality management / Dale H. Besterfield ... [et al.]. BJL  BOOK 1995
HD 62.15 U5 : Understanding, managing and implementing quality : frameworks, techniques and cases / edited by Jiju Anthony and David Preece.; BJL     
      Understanding, managing and implementing quality : frameworks, techniques and cases / edited by Jiju BJL  BOOK 2002
HD 62.15 W3    
      The role of the modern quality manager. BJL  BOOK 1993
      Strategic benchmarking : how to rate your company's performance against the world's best. BJL  BOOK 1993
HD 62.15 W6 : Quality : achieving excellence.; BJL     
      Quality : achieving excellence. BJL  BOOK 1993
HD 62.15 Z2    
      Benchmarking for best practice : continuous learning through sustainable innovation. BJL  BOOK 1998
      Measuring performance for business results. BJL  BOOK c1994
HD 62.15 Z7 : Total quality management as a holistic management concept : the European model for business excellence.; BJL     
      Total quality management as a holistic management concept : the European model for business excellenc BJL  BOOK 1998
HD62.25 : The family business group phenomenon [electronic resource] : emergence and complexities / edited by Marita Rautiainen, Peter Rosa, Timo Pihkala, Maria Jose Parada, Allan Discua Cruz.; Online materials     
      The family business group phenomenon [electronic resource] : emergence and complexities / edited by M Online materials  EBOOKS 2018
HD 62.25 C3 : International entrepreneurship in family businesses / José C. Casillas, Francisco J. Acedo, Ana M. Moreno.; BJL     
      International entrepreneurship in family businesses / José C. Casillas, Francisco J. Acedo, Ana M. Mo BJL  BOOK c2007
HD 62.25 C6 : The history of family business, 1850-2000 / prepared for the Economic History Society by Andrea Colli.; BJL     
      The history of family business, 1850-2000 / prepared for the Economic History Society by Andrea Colli BJL  BOOK 2003
HD62.25 .D45 : Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice.; BJL     
      Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice. BJL  BOOK 2018
HD62.25 .D454 2017 : Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice.; Online materials     
      Understanding family-owned business groups : towards a pluralistic approach / Manlio Del Giudice. Online materials  EBOOKS 2017
HD62.25 .F348 2016 : Family businesses in sub-Saharan Africa : behavioral and strategic perspectives / Moses Acquaah, editor.; BJL     
      Family businesses in sub-Saharan Africa : behavioral and strategic perspectives / Moses Acquaah, edit BJL  BOOK 2016
HD 62.25 H2 : Handbook of research on family business / edited by Panikkos Z. Poutziouris, Kosmas X. Smyrnios, Sabine B. Klein.; BJL     
      Handbook of research on family business / edited by Panikkos Z. Poutziouris, Kosmas X. Smyrnios, Sabi BJL  BOOK c2006
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