LEADER 00000nam  2200193 a 4500 
001    3540639586 
007    t  
008    990203s1998    gw a    rb    001   eng   
020    3540639586 
040    CURLLC 
050  4 HD 62.15 Z7 
100 1  Zink, Klaus J.,|d1947- 
245 10 Total quality management as a holistic management concept 
       :|bthe European model for business excellence. 
260    Berlin :|bSpringer-Verlag,|c1998. 
300    355p. 
650  0 Total quality management. 
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 BJL 5th Floor  HD 62.15 Z7  8 WEEK LOAN  AVAILABLE