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Mark   Media Year
HD 9969 H8 G7    
      A democratic co-partnership successfully established by the Wigston Hosiers Ltd. BJL  BOOK 1921
      Hosiery and knitwear : four centuries of small-scale industry in Britain, c.1589-2000. BJL  BOOK 2002
HD 9969 K5 H1 : Castle Mills.; BJL     
      Castle Mills. BJL  BOOK 1962
HD9970.5.C672 F74 2020 : Madam C. J. Walker's gospel of giving : Black women's philanthropy during Jim Crow / Tyrone McKinley Freeman ; foreword by A'Lelia Bundles .; Online materials     
      Madam C. J. Walker's gospel of giving : Black women's philanthropy during Jim Crow / Tyrone McKinley Online materials  EBOOKS 2020
HD 9970.5 C674 B6 : Body & soul / Anita Roddick ; with Russell Miller.; BJL     
      Body & soul / Anita Roddick ; with Russell Miller. BJL  BOOK 1992
HD 9971 G74 I1 : Ideal-Standard : the first 100 years.; BJL     
      Ideal-Standard : the first 100 years. BJL  BOOK 1996
HD 9971.5 G542 D4 / q : Gas appliances.; BJL     
      Gas appliances. BJL  BOOK 1990
HD9975.A2 W44 : Circular economy handbook for business and supply chains; BJL     
      A circular economy handbook : how to build a more resilient, competitive and sustainable business / C BJL  BOOK 2021
HD9975.A2 W44 2017 : A circular economy handbook for business and supply chains : repair, remake, redesign, rethink / Catherine Weetman.; BJL     
      A circular economy handbook for business and supply chains : repair, remake, redesign, rethink / Cath BJL  BOOK 2017
HD 9975 E82 E7 / q : Der Schrottansgleich der Montanunion.; BJL     
      Der Schrottansgleich der Montanunion. BJL  BOOK 1964
HD 9975 S92 P6 : Die Bedeutung der schweizerischen Altstoffwirtschaft.; BJL     
      Die Bedeutung der schweizerischen Altstoffwirtschaft. BJL  BOOK 1963
HD 9980.5 B2 : Services marketing : text and cases / Steve Baron and Kim Harris.; BJL     
      Services marketing : text and cases / Steve Baron and Kim Harris. BJL  BOOK 2003
HD 9980.5 B6 : Essays on efficiency and productivity change with applications to public service production.; BJL     
      Essays on efficiency and productivity change with applications to public service production. BJL  BOOK 1994
HD 9980.5 B7 : Competitive strategies for service organizations / Neil Botten and John McManus.; BJL     
      Competitive strategies for service organizations / Neil Botten and John McManus. BJL  BOOK 1999
HD 9980.5 B8 : Services marketing : managing the service value chain / Manfred Bruhn and Dominik Georgi.; BJL     
      Services marketing : managing the service value chain / Manfred Bruhn and Dominik Georgi. BJL  BOOK 2006
HD 9980.5 C4 : The changing geography of advanced producer services : theoretical and empirical perspectives / edited by Peter W. Daniels and Frank Moulaert.; BJL     
      The changing geography of advanced producer services : theoretical and empirical perspectives / edite BJL  BOOK 1991
HD 9980.5 D1    
      Service industries : a geographical appraisal. BJL  BOOK 1985
      Service industries in the world economy. BJL  BOOK 1993
HD 9980.5 F5 : Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.; BJL     
      Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fi BJL  BOOK 2011
HD 9980.5 G5 : Services marketing and management.; BJL     
      Services marketing and management. BJL  BOOK 2003
HD 9980.5 G8    
      Service management and marketing : a customer relationship management approach. BJL  BOOK 2000
      Service management and marketing : customer management in service competition / Christian Grönroos. BJL  BOOK c2007
HD 9980.5 H2 : A handbook of international trade in services / edited by Aaditya Mattoo, Robert M. Stern, and Gianni Zanini.; BJL     
      A handbook of international trade in services / edited by Aaditya Mattoo, Robert M. Stern, and Gianni BJL  BOOK c2008
HD 9980.5 H3 : Service operations management.; BJL     
      Service operations management. BJL  BOOK 1989
HD 9980.5 H6 : Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E. G. Bateson.; BJL     
      Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E. G. Bate BJL  BOOK c2001
HD 9980.5 I7    
      Managing service companies : strategies for success. BJL  BOOK 1994
      The marketing of services : a total approach to achieving competitive advantage / Ken Irons. BJL  BOOK 1997
HD 9980.5 J7 : Service operations management : improving service delivery / Robert Johnston and Graham Clark.; BJL     
      Service operations management : improving service delivery / Robert Johnston and Graham Clark. BJL  BOOK 2008
HD 9980.5 K1    
      Services marketing management : a strategic approach. BJL  BOOK c2006
      Services marketing management : an international perspective. BJL  BOOK 1999
HD 9980.5 K8 : Human resource management in service work.; BJL     
      Human resource management in service work. BJL  BOOK 2002
HD 9980.5 L6 : The new service society.; BJL     
      The new service society. BJL  BOOK 1973
HD 9980.5 L9    
      Managing services : marketing, operations and human resources. BJL  BOOK 1988
      Services marketing : a European perspective / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis BJL  BOOK 1999
      Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. BJL  BOOK c2004
      Services marketing : people, technology, strategy. BJL  BOOK c2011
HD 9980.5 M1    
      Marketing planning for services / Malcolm McDonald, Adrian Payne. BJL  BOOK 1996
      Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne. BJL  BOOK 2011
HD 9980.5 M3 : Marketing strategies for services : globalization, client-orientation, deregulation / edited by M.M. Kostecki.; BJL     
      Marketing strategies for services : globalization, client-orientation, deregulation / edited by M.M. BJL  BOOK 1994
HD 9980.5 M9    
      The management and marketing of services. BJL  BOOK 1993
      The management and marketing of services / Peter Mudie and Angela Cottam. BJL  BOOK 1999
      Multinational service firms / [edited by] Peter Enderwick. BJL  BOOK 1989
      Services marketing management / Peter Mudie and Angela Pirrie. BJL  BOOK 2006
HD 9980.5 N8 : Service management : strategy and leadership in service business.; BJL     
      Service management : strategy and leadership in service business. BJL  BOOK 2002
HD 9980.5 P1 : Principles of services marketing / Adrian Palmer.; BJL     
      Principles of services marketing / Adrian Palmer. BJL  BOOK 2005
HD 9980.5 P3 : The essence of services marketing / Adrian Payne.; BJL     
      The essence of services marketing / Adrian Payne. BJL  BOOK 1993
HD 9980.5 P9 : The changing geography of the service sector / D.G. Price and A.M. Blair.; BJL     
      The changing geography of the service sector / D.G. Price and A.M. Blair. BJL  BOOK 1989
HD 9980.5 R8 : Big ideas for small service businesses : how to successfully advertise, publicize, and maximize your business or professional practice / Marilyn Ross and Tom Ross.; BJL     
      Big ideas for small service businesses : how to successfully advertise, publicize, and maximize your BJL  BOOK 1994
HD 9980.5 S4    
      Services and metropolitan development : international perspectives / edited by P.W. Daniels. BJL  BOOK 1991
      Services management : an integrated approach / edited by Bert Van Looy, Paul Gemmel, Roland Van Dierd BJL  BOOK 2003
      Services marketing : a managerial perspective / edited by Janet R. McColl-Kennedy. BJL  BOOK 2003
      Services marketing : integrating customer focus across the firm. BJL  BOOK c2012
      Services marketing self-portraits : introspections, reflections, and glimpses from the experts / Raym BJL  BOOK c2000
HD 9980.5 S5 : Service productivity management : improving service performance using data envelopment analysis (DEA) / H. David Sherman, Joe Zhu.; BJL     
      Service productivity management : improving service performance using data envelopment analysis (DEA) BJL  BOOK 2006
HD 9980.5 S8 : Quality management in the service industry.; BJL     
      Quality management in the service industry. BJL  BOOK 1994
HD 9980.5 U5    
      Services and development : the role of foreign direct investment and trade. BJL  BOOK 1989
      Understanding services management : integrating marketing, organisational behaviour, operations and h BJL  BOOK 1995
HD9980.5 .W55 : Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.; BJL     
      Services marketing : integrating customer focus across the firm / Alan Wilson, Valarie A. Zeithaml, M BJL  BOOK 2016
HD 9980.5 Z4    
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK c2003
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK 2003
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner BJL  BOOK 2005
HD9980.5 .Z458 2024 : Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler, Martin Mende.; Online materials     
      Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner Online materials  EBOOKS 2024
HD 9981.5 F9 : The service economy / by V.R. Fuchs assisted by I.F. Leveson.; BJL     
      The service economy / by V.R. Fuchs assisted by I.F. Leveson. BJL  BOOK 1968
HD 9981.5 G6 : Services marketing : a strategic approach.; BJL     
      Services marketing : a strategic approach. BJL  BOOK 1998
HD 9981.5 L9 : Principles of service marketing and management / Christopher Lovelock, Lauren Wright.; BJL     
      Principles of service marketing and management / Christopher Lovelock, Lauren Wright. BJL  BOOK 2002
HD 9981.5 M9 : Service operations management / R.G. Murdick, B. Render, R.S. Russell.; BJL     
      Service operations management / R.G. Murdick, B. Render, R.S. Russell. BJL  BOOK 1990
HD 9981.5 S4 : Services : the new economy.; BJL     
      Services : the new economy. BJL  BOOK 1983
HD9981.5 .T74 2004eb : Productivity in the U.S. services sector : new sources of economic growth / Jack E. Triplett, Barry P. Bosworth.; Online materials     
      Productivity in the U.S. services sector : new sources of economic growth / Jack E. Triplett, Barry P Online materials  EBOOKS 2004
HD 9982.5 C4 : The service industries : strategy, structure and financial performance.; BJL     
      The service industries : strategy, structure and financial performance. BJL  BOOK 1978
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