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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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BJL CLASSMARKS (1-3 of 3)
HD 9980.5 Z4
1
Mark
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.
Boston, Mass. : McGraw-Hill, c2003.
c2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
2
Mark
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.
Boston, Mass. : McGraw-Hill/Irwin, 2003.
2003
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HD 9980.5 Z4
4 WEEK LOAN
AVAILABLE
3
Mark
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.
Boston, Mass. : McGraw-Hill, 2005.
2005
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
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