Library
Your session will expire automatically in
0
seconds.
Continue session
End session now
SearchType
TITLE
KEYWORD
AUTHOR
SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
ISN
RESOURCE NAME
RESOURCE SUBJECT
Search
Search Scope
BJL, Hull
KDL, Scarborough
All Libraries
Limit search to available items
Record:
Author
Naylor, Mary.
Title
Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't / Mary Naylor and Susan Greco.
Publication Info
Chicago, Ill. : McGraw-Hill, c2002.
Location/Availability
More Details
Full Record
Web View
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.335 N3
8 WEEK LOAN
AVAILABLE
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Descript
234p.
ISBN
0658001442
Click on the terms below to find similar items in the catalogue
Author
Naylor, Mary.
Subject
Consumer satisfaction.
Marketing.
Alt author
Greco, Susan.
Descript
234p.
ISBN
0658001442
Author
Naylor, Mary.
Subject
Consumer satisfaction.
Marketing.
Alt author
Greco, Susan.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.335 N3
8 WEEK LOAN
AVAILABLE
Subject
Consumer satisfaction.
Marketing.
Descript
234p.
Alt author
Greco, Susan.
ISBN
0658001442
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Links and services for this item:
Persistent link to this item
Click link and copy URL from browser navigation toolbar
