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Record:
Author
Hill, Nigel, 1952-
Title
How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall.
Publication Info
Aldershot : Gower, c2003.
Edition
2nd ed.
Location/Availability
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.335 H5
8 WEEK LOAN
AVAILABLE
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Descript
151p.
Edition
2nd ed.
ISBN
056608595X
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Author
Hill, Nigel, 1952-
Subject
Consumer satisfaction -- Evaluation.
Alt author
Brierley, John.
MacDougall, Rob.
Descript
151p.
Edition
2nd ed.
ISBN
056608595X
Author
Hill, Nigel, 1952-
Subject
Consumer satisfaction -- Evaluation.
Alt author
Brierley, John.
MacDougall, Rob.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.335 H5
8 WEEK LOAN
AVAILABLE
Subject
Consumer satisfaction -- Evaluation.
Descript
151p.
Alt author
Brierley, John.
MacDougall, Rob.
ISBN
056608595X
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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