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Author Hill, Nigel, 1952-
Title How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall.
Publication Info Aldershot : Gower, c2003.
Edition 2nd ed.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.335 H5  8 WEEK LOAN  AVAILABLE

Descript 151p.
Edition 2nd ed.
ISBN 056608595X
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Author Hill, Nigel, 1952-
Subject Consumer satisfaction -- Evaluation.
Alt author Brierley, John.
MacDougall, Rob.
Descript 151p.
Edition 2nd ed.
ISBN 056608595X
Author Hill, Nigel, 1952-
Subject Consumer satisfaction -- Evaluation.
Alt author Brierley, John.
MacDougall, Rob.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.335 H5  8 WEEK LOAN  AVAILABLE

Subject Consumer satisfaction -- Evaluation.
Descript 151p.
Alt author Brierley, John.
MacDougall, Rob.
ISBN 056608595X

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