Library
Your session will expire automatically in
0
seconds.
Continue session
End session now
SearchType
TITLE
KEYWORD
AUTHOR
SUBJECT
BJL CLASSMARK
KDL CLASSMARK
PERIODICAL TITLE
ISN
RESOURCE NAME
RESOURCE SUBJECT
Search
Search Scope
BJL, Hull
KDL, Scarborough
All Libraries
Limit search to available items
Record:
Author
Anton, Jon.
Title
Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.
Publication Info
Upper Saddle River, N.J. : Prentice Hall, c2002.
Location/Availability
More Details
Full Record
Web View
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 A6
8 WEEK LOAN
AVAILABLE
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Descript
254p.
ISBN
0130990698
Click on the terms below to find similar items in the catalogue
Author
Anton, Jon.
Series
Management skills, NetEffect series
Neteffect series. Management skills.
Subject
Customer relations -- Management -- Statistical models.
Customer relations -- Management -- Case studies.
Alt author
Petouhoff, Natalie L.
Descript
254p.
ISBN
0130990698
Author
Anton, Jon.
Series
Management skills, NetEffect series
Neteffect series. Management skills.
Subject
Customer relations -- Management -- Statistical models.
Customer relations -- Management -- Case studies.
Alt author
Petouhoff, Natalie L.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 A6
8 WEEK LOAN
AVAILABLE
Subject
Customer relations -- Management -- Statistical models.
Customer relations -- Management -- Case studies.
Descript
254p.
Alt author
Petouhoff, Natalie L.
ISBN
0130990698
Persistent link to this item
Click link and copy URL from browser navigation toolbar
Links and services for this item:
Persistent link to this item
Click link and copy URL from browser navigation toolbar