LEADER 00000nam 2200205 a 4500 001 013035211x 007 t 008 030324s2002 xxu r 000 eng d 020 013035211X 040 CURLBL 050 4 HF 5415.5 K5 100 1 Kincaid, Judith W. 245 10 Customer relationship management :|bgetting it right!. 260 Upper Saddle River, N.J. :|bPrentice Hall PTR,|c2003. 300 480p. 650 0 Customer relations. 650 0 Business|xComputer programs.
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