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BJL CLASSMARKS (1-2 of 2)
HF 5415.5 R9
1
Mark
  Customer relationship management
Russell-Jones, Neil.
Canterbury : Financial World Pub., c2002.   		c2002
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HF 5415.5 R9  4 WEEK LOAN  AVAILABLE
2
Mark
  Driving customer equity : how customer lifetime value is reshaping corporate strategy
Rust, Roland T.
New York : Free Press, 2000.   		2000
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF5415.5 R9  8 WEEK LOAN  AVAILABLE
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