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Record:
Author
Wisnieski, Mik.
Title
Using SERVQUAL to assess customer satisfaction with local authority services.
Publication Info
Glasgow : University of Strathclyde, Department of Management Science, 2001.
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LOCATION
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BJL 5th Floor
q HD 28 U58 W9(2001/09)
8 WEEK LOAN
AVAILABLE
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Descript
7p.
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Author
Wisnieski, Mik.
Series
Theory, method and practice series : Working papers / University of Strathclyde. Department of Management Science ; 2001/09
Theory, method and practice series. Working papers ; 2001/09.
Alt author
University of Strathclyde. Strathclyde Business School.
Descript
7p.
Author
Wisnieski, Mik.
Series
Theory, method and practice series : Working papers / University of Strathclyde. Department of Management Science ; 2001/09
Theory, method and practice series. Working papers ; 2001/09.
Alt author
University of Strathclyde. Strathclyde Business School.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 28 U58 W9(2001/09)
8 WEEK LOAN
AVAILABLE
Descript
7p.
Alt author
University of Strathclyde. Strathclyde Business School.
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