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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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BJL CLASSMARKS (1-2 of 2)
HD 62.15 R1
1
Mark
The economics of benchmarking : measuring performance for competitive advantage
Raa, Thijs ten.
Basingstoke ; New York : Palgrave Macmillan, 2009.
2009
BOOK
LOCATION
SHELVED AT
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BJL 5th Floor
HD 62.15 R1
8 WEEK LOAN
AVAILABLE
2
Mark
Managing and improving service quality and delivery.
Randall, L.
Letchworth : Technical Communications, 1992.
1992
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
q HD 62.15 R1
8 WEEK LOAN
AVAILABLE
