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Author Clegg, Brian.
Title The invisible customer : strategies for successful customer service down the wire.
Publication Info London : Kogan Page, 2000.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE

Descript 216p.
ISBN 074943144X
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Author Clegg, Brian.
Subject Customer relations.
Call centres -- Customer services.
Electronic commerce -- Customer services.
Descript 216p.
ISBN 074943144X
Author Clegg, Brian.
Subject Customer relations.
Call centres -- Customer services.
Electronic commerce -- Customer services.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE
 BJL 5th Floor  HF 5415.5 C6  8 WEEK LOAN  AVAILABLE

Subject Customer relations.
Call centres -- Customer services.
Electronic commerce -- Customer services.
Descript 216p.
ISBN 074943144X

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