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SUBJECTS (1-4 of 4)
Consumer Research Research
1
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  A review of British organised markets.
British Federation of Commodity and Allied Trade Associations.
 
 
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Pamphlet Collection p  HF 5415  8 WEEK LOAN  ASK at the Reading Room
Consumer Satisfaction
2
Mark
  The Apple experience : secrets to building insanely great customer loyalty
Gallo, Carmine.
New York ; London : McGraw-Hill, c2012. -Access this resource online
c2012
EBOOKS
3
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  The best service is no service : how to liberate your customers from customer service, keep them hap
Price, Bill, 1950-
San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], c2008. -Access this resource online
c2008
EBOOKS
4
Mark
  Building great customer experiences
Shaw, Colin, 1928-
Basingstoke : Palgrave Macmillan, 2005.  
2005
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 S5  8 WEEK LOAN  AVAILABLE
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