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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-4 of 4)
Consumer Research Research
1
Mark
A review of British organised markets.
British Federation of Commodity and Allied Trade Associations.
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Pamphlet Collection p
HF 5415
8 WEEK LOAN
ASK at the Reading Room
Consumer Satisfaction
2
Mark
The Apple experience : secrets to building insanely great customer loyalty
Gallo, Carmine.
New York ; London : McGraw-Hill, c2012.
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c2012
EBOOKS
3
Mark
The best service is no service : how to liberate your customers from customer service, keep them hap
Price, Bill, 1950-
San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], c2008.
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c2008
EBOOKS
4
Mark
Building great customer experiences
Shaw, Colin, 1928-
Basingstoke : Palgrave Macmillan, 2005.
2005
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S5
8 WEEK LOAN
AVAILABLE