LEADER 00000nam 2200229 a 4500
001 0750649011
007 t
008 010628s2000 enk r 000 eng d
020 0750649011
040 CURLBL
050 4 T 58.64 B9
100 1 Bruton, Noel,|d1955-
245 10 How to manage the IT help desk :|ba guide for user support
and call centre managers.
250 2nd ed.
260 Oxford :|bButterworth-Heinemann,|c2002.
300 347p.
440 0 Computer Weekly professional series
650 0 Management.
650 0 Data processing service centres|xManagement.
|