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001    CR9781139030557 
003    UkCbUP 
005    20160208160759.0 
006    m|||||o||d|||||||| 
007    cr|||||||||||| 
008    110222s2015||||enk     o     ||1 0|eng|d 
020    9781139030557|q(ebook) 
020    |z9781107007390|q(hardback) 
040    UkCbUP|beng|erda|cUkCbUP 
050 00 RA971|b.E46 2015 
245 00 Emergency department leadership and management :|bbest 
       principles and practice /|ceditor-in-chief, Stephanie 
       Kayden, MD, MPH, Chief, Division of International 
       Emergency Medicine and Humanitarian Programs, Department 
       of Emergency Medicine, Brigham and Women's Hospital and 
       Harvard Medical School, Boston, MA, USA ; editors, Philip 
       D. Anderson, MD, MPH, Associate Director of Quality 
       Assurance, Departrment of Emergency Medicine, Beth Israel 
       Deaconess Medical Center, Harvard Medical School, Boston, 
       MA, USA, Robert Freitas, MHA, Executive Director, 
       Emergency Medicine Consulting Division, Harvard Medical 
       Faculty at Beth Israel Deaconess Medical Center, Harvard 
       Medical School, Boston, MA, USA, Elke Platz, MD, MS, 
       Director of Emergency Ultrasound Research, Department of 
       Emergency Medicine, Brigham and Women's Hospital and 
       Harvard Medical School, Boston, MA, USA. 
246 3  Emergency Department Leadership & Management 
264  1 Cambridge :|bCambridge University Press,|c2015. 
300    1 online resource (359 pages) :|bdigital, PDF file(s). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
500    Title from publisher's bibliographic system (viewed on 05 
       Oct 2015). 
505 8  Machine generated contents note: Foreword Gautam G. 
       Bodiwala; Part I. Leadership Principles: 1. Leadership in 
       emergency medicine Robert L. Freitas; 2. Identifying and 
       resolving conflict in the workplace Robert E. Suter and 
       Jennifer R. Johnson; 3. Leading change: an overview of 
       three dominant strategies of change Andrew Schenkel; 4. 
       Building the leadership team Peter Cameron; 5. 
       Establishing the emergency department's role within the 
       hospital Thomas Fleischmann; 6. Strategies for clinical 
       team building: the importance of teams in medicine Matthew
       M. Rice; Part II. Management Principles: 7. Quality 
       assurance in the emergency department Philip D. Anderson 
       and J. Lawrence Mottley; 8. Emergency department policies 
       and procedures Kirsten Boyd; 9. A framework for optimal 
       emergency department risk management and patient safety 
       Carrie Tibbles and Jock Hoffman; 10. Emergency department 
       staff development Thomas Fleischmann; 11. Costs in 
       emergency departments Matthias Brachmann; 12. Human 
       resource management Mary Leupold; 13. Project management 
       Lee A. Wallis, Leana S. Wen and Sebastian N. Walker; 14. 
       How higher patient, employee and physician satisfaction 
       lead to better outcomes of care Christina Dempsey, Deirdre
       Mylod and Richard B. Siegrist, Jr; 15. The leader's 
       toolbox: things they didn't teach in nursing or medical 
       school Robert L. Freitas; Part III. Operational Principles
       : 16. Assessing your needs Manuel Hernandez; 17. Emergency
       department design Michael P. Pietrzak and James Lennon; 
       18. Informatics in the emergency department Steven Horng, 
       John D. Halamka and Larry A. Nathanson; 19. Triage systems
       Shelley Calder and Elke Platz; 20. Staffing models Kirk 
       Jensen, Dan Kirkpatrick and Thom Mayer; 21. Emergency 
       department practice guidelines and clinical pathways 
       Jonathan A. Edlow; 22. Observation units Christopher W. 
       Baugh and J. Stephen Bohan; 23. Optimizing patient flow 
       through the emergency department Kirk Jensen and Jody 
       Crane; 24. Emergency department overcrowding Venkataraman 
       Anantharaman and Puneet Seth; 25. Practice management 
       models in emergency medicine Robert E. Suter and Chet 
       Schrader; 26. Emergency nursing Shelley Calder and Kirsten
       Boyd; Part IV. Special Topics: 27. Disaster operations 
       management David Callaway; 28. Working with the media 
       Peter Brown; 29. Special teams in the emergency department
       David Smith and Nadeem Qureshi; 30. Interacting with 
       prehospital systems Scott B. Murray; 31. Emergency 
       medicine in basic medical education Julie Welch and Cherri
       Hobgood; 32. Emergency department outreach Meaghan Cussen;
       33. Planning for diversity Tasnim Khan; Index. 
506 1  Unlimited number of concurrent users.|5UkHlHU 
650  0 Hospitals|xEmergency services|xAdministration. 
650  0 Leadership. 
700 1  Kayden, Stephanie,|eeditor. 
700 1  Anderson, Philip D.|q(Philip Dean),|eeditor. 
700 1  Freitas, Robert,|eeditor. 
700 1  Platz, Elke,|eeditor. 
856 40 |uhttps://doi.org/10.1017/CBO9781139030557|zGo to eBook 
936    Camb-E-2018/19