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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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SUBJECTS (1-4 of 4)
Organizational Effectiveness Case Studies
1
Mark
Customer culture : how Fed Ex and other great companies put the customer first every day.
Basch, Michael D.
Upper Saddle River, N.J. : Financial Times/Prenctice Hall, 2002.
2002
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 58.7 B2
8 WEEK LOAN
AVAILABLE
2
Mark
Internal marketing : tools and concepts for customer-focused management
Ahmed, Pervaiz K.
Oxford : Elsevier Butterworth-Heinemann, 2002.
2002
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.13 A2
8 WEEK LOAN
AVAILABLE
3
Mark
Organization and environment : managing differentiation and integration
Lawrence, Paul Roger, 1922-2011.
Boston, Mass. : Harvard University, Graduate School of Business Administration, 1967.
1967
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 58.7 L4
8 WEEK LOAN
AVAILABLE
4
Mark
Strategic human resource management
Mello, Jeffrey A.
Mason, Ohio : Thomson/South-Western, c2006.
c2006
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 58.9 M5
8 WEEK LOAN
AVAILABLE
