LEADER 00000nam 2200253 a 4500
001 0471423289
007 t
008 040820s2003 nj a r 001 eng
020 0471423289
040 CURLLC
050 4 JF 1525 T67 N7
100 1 Niven, Paul R.
245 10 Balanced scorecard step-by-step for government and
nonprofit agencies.
260 Hoboken, N.J. :|bWiley,|cc2003.
300 305p.
650 0 Total quality management in government.
650 0 Administrative agencies|xManagement|xEvaluation.
650 0 Nonprofit organizations|xManagement|xEvaluation.
650 0 Benchmarking (Management)
650 0 Performance standards.
650 0 Organizational effectiveness|xMeasurement.
