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SUBJECTS (1-3 of 3)
Service Industries Case Studies
1
Mark
  The new World Trade Organization agreements : globalizing law through services and intellectual prop
Arup, Christopher, 1949-
Cambridge : Cambridge University Press, 2000.   		2000
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 4th Floor  JX 6271 A7  8 WEEK LOAN  AVAILABLE
2
Mark
  The World Trade Organization knowledge agreements
Arup, Christopher, 1949-
Cambridge ; New York : Cambridge University Press, 2008.   		2008
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 Wilberforce Institute  K 3973 A7  DEPT DECISION  ASK AT DEPT
Service Industries Customer Services
3
Mark
  The best service is no service : how to liberate your customers from customer service, keep them hap
Price, Bill, 1950-
San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], c2008. -Access this resource online 		c2008
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