LEADER 00000nam 2200193 4500
001 DAW24388204
008 120808r20102008ohua f 000|0 eng|d
020 1935066021
020 9781935066026
040 StDuBDS|cStDuBDS
082 04 378.16913|223
100 1 Raisman, Neal A.,|d1947-
245 14 The power of retention :|bmore customer service for higher
education /|cNeal A. Raisman.
260 Columbus, Ohio :|bAdministrator's Bookshelf,|c2010.
300 262 p. :|bill. ;|c23 cm.
500 Originally published: 2008.
650 0 College dropouts|xPrevention.
650 0 Universities and colleges|xAdministration.
650 0 College students|xAttitudes.
|