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008 981111s1992 NY 000
020 0029256151
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100 1 Quinn, James Brian,|d1928-
245 10 Intelligent enterprise :|ba knowledge and service based
paradigm for industry.
260 New York :|bFree Press,|c1992.
300 473p.
650 0 Organizational effectiveness.
650 0 Organizational change.
650 0 Customer service.
650 0 Technological innovations.
936 UCS bib. record
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