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Author Milakovich, Michael E.
Title Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.
Publication Info Boca Raton, Fla. : Auerbach, 2006.
Edition 2nd ed.


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Descript 406p.
Edition 2nd ed.
ISBN 0849338190
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Author Milakovich, Michael E.
Subject Industrial management.
Service industries -- Management.
Quality control.
Descript 406p.
Edition 2nd ed.
ISBN 0849338190
Author Milakovich, Michael E.
Subject Industrial management.
Service industries -- Management.
Quality control.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.562 MIL  UNTIL CLOSING  ASK at the Reading Room

Subject Industrial management.
Service industries -- Management.
Quality control.
Descript 406p.
ISBN 0849338190
Persistent link to this item
Click link and copy URL from browser navigation toolbar

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