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Author Harris, Elaine K.
Title Customer service : a practical approach.
Publication Info Upper Saddle River, N.J. : Prentice Hall, 2000.
Edition 2nd ed.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  658.812 HAR  4 WEEK LOAN  AVAILABLE

Descript 148p.
Edition 2nd ed.
ISBN 0130826650
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Author Harris, Elaine K.
Subject Customer services.
Descript 148p.
Edition 2nd ed.
ISBN 0130826650
Author Harris, Elaine K.
Subject Customer services.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room Mezzanine  658.812 HAR  4 WEEK LOAN  AVAILABLE

Subject Customer services.
Descript 148p.
ISBN 0130826650

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