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Author Payne, Adrian.
Title The handbook of CRM : achieving excellence in customer management / Adrian Payne.
Publication Info Oxford : Elsevier Butterworth-Heinemann, 2006.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 P3  8 WEEK LOAN  AVAILABLE

Descript 438p.
ISBN 0750664371
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Author Payne, Adrian.
Subject Customer relations.
Relationship marketing -- Management.
Descript 438p.
ISBN 0750664371
Author Payne, Adrian.
Subject Customer relations.
Relationship marketing -- Management.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 P3  8 WEEK LOAN  AVAILABLE

Subject Customer relations.
Relationship marketing -- Management.
Descript 438p.
ISBN 0750664371

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