LEADER 00000nam a2200385 i 4500
001 BDZ0025205088
003 StDuBDS
005 20180711194726.0
008 160804t20162016cau f b 001|0|eng|d
020 9781440840760|q(pbk.) :
040 StDuBDS|beng|cStDuBDS|dStDuBDSZ|erda
050 0 Z711|b.S793 2016
082 04 020.7155|223
245 00 Stellar customer service :|btraining library staff to
exceed expectations /|cMou Chakraborty, editor.
264 1 Santa Barbara, California :|bLibraries Unlimited,|c[2016]
264 4 |c©2016
300 xii, 213 pages ;|c24 cm
336 text|2rdacontent
337 unmediated|2rdamedia
338 volume|2rdacarrier
650 0 Public services (Libraries)|zUnited States.
650 0 Libraries|xCustomer services|zUnited States.
650 0 Library employees|xIn-service training|zUnited States.
700 1 Chakraborty, Mou,|eeditor.
|