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Author Niven, Paul R.
Title Balanced scorecard step-by-step for government and nonprofit agencies.
Publication Info Hoboken, N.J. : Wiley, c2003.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 4th Floor  JF 1525 T67 N7  8 WEEK LOAN  AVAILABLE

Descript 305p.
ISBN 0471423289
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Author Niven, Paul R.
Subject Total quality management in government.
Administrative agencies -- Management -- Evaluation.
Nonprofit organizations -- Management -- Evaluation.
Benchmarking (Management)
Performance standards.
Organizational effectiveness -- Measurement.
Descript 305p.
ISBN 0471423289
Author Niven, Paul R.
Subject Total quality management in government.
Administrative agencies -- Management -- Evaluation.
Nonprofit organizations -- Management -- Evaluation.
Benchmarking (Management)
Performance standards.
Organizational effectiveness -- Measurement.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 4th Floor  JF 1525 T67 N7  8 WEEK LOAN  AVAILABLE

Subject Total quality management in government.
Administrative agencies -- Management -- Evaluation.
Nonprofit organizations -- Management -- Evaluation.
Benchmarking (Management)
Performance standards.
Organizational effectiveness -- Measurement.
Descript 305p.
ISBN 0471423289

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