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Author
Milakovich, Michael E.
Title
Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.
Publication Info
Boca Raton, Fla. : Auerbach, 2006.
Edition
2nd ed.
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STATUS
BJL Teaching Reserve
658.562 MIL
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Descript
406p.
Edition
2nd ed.
ISBN
0849338190
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Author
Milakovich, Michael E.
Subject
Industrial management.
Service industries -- Management.
Quality control.
Descript
406p.
Edition
2nd ed.
ISBN
0849338190
Author
Milakovich, Michael E.
Subject
Industrial management.
Service industries -- Management.
Quality control.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.562 MIL
UNTIL CLOSING
ASK at the Reading Room
Subject
Industrial management.
Service industries -- Management.
Quality control.
Descript
406p.
ISBN
0849338190
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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