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BJL CLASSMARK
KDL CLASSMARK
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Record:
Author
Liker, Jeffrey K.
Title
The Toyota way to service excellence : lean transformation in service organizations / by Jeffrey Liker and Karyn Ross.
Publication Info
New York : McGraw-Hill Education, 2016.
Edition
1 Edition.
Location/Availability
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Descript
1 online resource
Edition
1 Edition.
Note
200 annual accesses. UkHlHU
ISBN
9781259641114 (e-book)
9781259641107 (hardback : alk. paper)
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Author
Liker, Jeffrey K.
Subject
Toyota Jidōsha Kōgyō Kabushiki Kaisha.
Automobile industry and trade -- Japan -- Management.
Lean manufacturing -- Japan.
Alt author
Ross, Karyn.
Descript
1 online resource
Edition
1 Edition.
Note
200 annual accesses. UkHlHU
ISBN
9781259641114 (e-book)
9781259641107 (hardback : alk. paper)
Author
Liker, Jeffrey K.
Subject
Toyota Jidōsha Kōgyō Kabushiki Kaisha.
Automobile industry and trade -- Japan -- Management.
Lean manufacturing -- Japan.
Alt author
Ross, Karyn.
Subject
Toyota Jidōsha Kōgyō Kabushiki Kaisha.
Automobile industry and trade -- Japan -- Management.
Lean manufacturing -- Japan.
Descript
1 online resource
Note
200 annual accesses. UkHlHU
Alt author
Ross, Karyn.
ISBN
9781259641114 (e-book)
9781259641107 (hardback : alk. paper)
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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