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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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Record:
Author
Shaw, Colin, 1928-
Title
Building great customer experiences / Colin Shaw and John Ivens.
Publication Info
Basingstoke : Palgrave Macmillan, 2005.
Edition
Revised ed.
Location/Availability
More Details
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LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S5
8 WEEK LOAN
AVAILABLE
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Descript
218p.
Edition
Revised ed.
Note
Previous ed.: 2002.
ISBN
1403939497
Click on the terms below to find similar items in the catalogue
Author
Shaw, Colin, 1928-
Series
Beyond philosophy
Subject
Customer services.
Consumer satisfaction.
Experience.
Customer relations.
Alt author
Ivens, John.
Beyond Philosophy.
Descript
218p.
Edition
Revised ed.
Note
Previous ed.: 2002.
ISBN
1403939497
Author
Shaw, Colin, 1928-
Series
Beyond philosophy
Subject
Customer services.
Consumer satisfaction.
Experience.
Customer relations.
Alt author
Ivens, John.
Beyond Philosophy.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 S5
8 WEEK LOAN
AVAILABLE
Subject
Customer services.
Consumer satisfaction.
Experience.
Customer relations.
Descript
218p.
Note
Previous ed.: 2002.
Alt author
Ivens, John.
Beyond Philosophy.
ISBN
1403939497
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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