Descript |
xxi, 374 p., [16] p. of plates : ill. (some col.) ; 24 cm. |
Contents |
1. Introduction -- 2. Risk management and usability testing -- 3. The commercial imperative -- 4. Testing costs -- 5. Anatomy of a usability test -- 6. Types of tests -- 7. Writing a test plan -- 8. Choosing a participant sample and recruiting participants -- 9. Test environments -- 10. Adding realism -- 11. Selecting tasks -- 12. Conducting the test -- 13. Interacting with participants -- 14. Documenting the test -- 15. Analyzing test data -- 16. Reporting results -- 17. Validation testing. |
ISBN |
9781439811832 (hardcover) |
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1439811830 (hardcover) |
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