Start Over Please hold this item Export MARC Display Return To Browse
 
     
Record: Previous Record Next Record
Author Reichheld, Frederick F.
Title Loyalty rules! : how today's leaders build lasting relationships.
Publication Info Boston, Mass. : Harvard Business School Press, c2001.


LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.525 R3  8 WEEK LOAN  AVAILABLE

Descript 213p.
ISBN 1578512050
Click on the terms below to find similar items in the catalogue
Author Reichheld, Frederick F.
Subject Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
Descript 213p.
ISBN 1578512050
Author Reichheld, Frederick F.
Subject Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.525 R3  8 WEEK LOAN  AVAILABLE

Subject Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
Descript 213p.
ISBN 1578512050

Links and services for this item: