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Record:
Author
Reichheld, Frederick F.
Title
Loyalty rules! : how today's leaders build lasting relationships.
Publication Info
Boston, Mass. : Harvard Business School Press, c2001.
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.525 R3
8 WEEK LOAN
AVAILABLE
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Descript
213p.
ISBN
1578512050
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Author
Reichheld, Frederick F.
Subject
Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
Descript
213p.
ISBN
1578512050
Author
Reichheld, Frederick F.
Subject
Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.525 R3
8 WEEK LOAN
AVAILABLE
Subject
Customer loyalty.
Customer relations.
Employee loyalty.
Leadership.
Descript
213p.
ISBN
1578512050
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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