Limit search to available items
Save marked records Save all on page
AUTHORS (1-2 of 2)
Brown Stanley A 1946
1
Mark
  Customer relationship management : a strategic imperative in the world of e-business

Toronto : John Wiley & Sons Canada, c2000.  
c2000
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C9  8 WEEK LOAN  AVAILABLE
2
Mark
  Total quality service : how organizations use it to create a competitive advantage.
Brown, Stanley A., 1946-
Scarborough, Ont. : Prentice Hall Canada, 1993.  
1993
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 B8  8 WEEK LOAN  AVAILABLE
Save marked records Save all on page
Locate in results