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AUTHORS (1-3 of 3)
Cook Sarah 1955
1
Mark
  Customer care excellence : how to create an effective customer focus
Cook, Sarah, 1955-
London : Kogan Page, 2010.   		2010
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Teaching Reserve  658.812 COO  UNTIL CLOSING  ASK at the Reading Room
2
Mark
  Essential time management and organisation : a pocket guide
Cook, Sarah, 1955-
Ely : IT Governance Publishing, 2011. -Access this resource online 		2011
EBOOKS
3
Mark
  Making a success of managing and working remotely
Cook, Sarah, 1955- author.
Ely, Cambridgeshire, United Kingdom : ITGP, 2019. -Access this resource online 		2019
EBOOKS
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