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AUTHORS (1-2 of 2)
Cram Tony
1
Mark
  Customers that count : how to build living relationships with your most valuable customers
Cram, Tony.
London : Financial Times Prentice Hall, 2001.   		2001
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.55 C8  8 WEEK LOAN  AVAILABLE
2
Mark
  The power of relationship marketing : how to keep customers for life.
Cram, Tony.
London : Pitman, 1994.   		1994
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415.5 C8  8 WEEK LOAN  AVAILABLE
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