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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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Record:
Author
Faulkner, Mike.
Title
Customer management excellence.
Publication Info
Chichester : Wiley, c2003.
Location/Availability
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 F2
8 WEEK LOAN
AVAILABLE
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Descript
216p.
ISBN
0470848537
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Author
Faulkner, Mike.
Subject
Customer relations -- Great Britain.
Customer relations -- Great Britain -- Case studies.
Descript
216p.
ISBN
0470848537
Author
Faulkner, Mike.
Subject
Customer relations -- Great Britain.
Customer relations -- Great Britain -- Case studies.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 F2
8 WEEK LOAN
AVAILABLE
Subject
Customer relations -- Great Britain.
Customer relations -- Great Britain -- Case studies.
Descript
216p.
ISBN
0470848537
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