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BJL CLASSMARK
KDL CLASSMARK
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Record:
Title
The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / John G. Freeland, editor.
Alternative Title
CRM handbook
Publication Info
New York, N.Y. : McGraw-Hill, c2003.
Location/Availability
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LOCATION
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LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 U4
8 WEEK LOAN
AVAILABLE
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Descript
353p.
ISBN
0071409351
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Subject
Customer relations -- Management.
Brand name products -- Marketing -- Management.
Customer loyalty.
Alt author
Freeland, John G.
Alternative Title
CRM handbook
Descript
353p.
ISBN
0071409351
Subject
Customer relations -- Management.
Brand name products -- Marketing -- Management.
Customer loyalty.
Alt author
Freeland, John G.
Alternative Title
CRM handbook
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HF 5415.5 U4
8 WEEK LOAN
AVAILABLE
Subject
Customer relations -- Management.
Brand name products -- Marketing -- Management.
Customer loyalty.
Descript
353p.
Alt author
Freeland, John G.
ISBN
0071409351
Persistent link to this item
Click link and copy URL from browser navigation toolbar
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Persistent link to this item
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