LEADER 00000nam 2200205 a 4500 001 013008851x 007 t 008 040804s2002 nj a r 001 eng 020 013008851X 040 CURLLC 050 4 HF 5415.5 G6 100 1 Goldenberg, Barton J. 245 10 CRM automation. 260 Upper Saddle River, NJ :|bPrentice Hall PTR,|cc2002. 300 294p. 650 0 Customer relations|xMarketing. 650 0 Customer relations|xData processing.
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