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BJL CLASSMARK
KDL CLASSMARK
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BJL, Hull
KDL, Scarborough
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AUTHORS (1-3 of 3)
Gremler Dwayne D
1
Mark
Services marketing : integrating customer focus across the firm
Zeithaml, Valarie A.
Boston, Mass. : McGraw-Hill, 2005.
2005
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
BJL 5th Floor
HD 9980.5 Z4
8 WEEK LOAN
AVAILABLE
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2
Mark
Services marketing : integrating customer focus across the firm.
London : McGraw-Hill Higher Education, c2012.
c2012
BOOK
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Reading Room 1st floor HDC
HD 9980.5 S4
4 WEEK LOAN
AVAILABLE
BJL Reading Room 1st floor HDC
HD 9980.5 S4
4 WEEK LOAN
AVAILABLE
BJL Reading Room 1st floor HDC
HD 9980.5 S4
4 WEEK LOAN
AVAILABLE
Click to view copies/volumes at all libraries
3
Mark
Services marketing : integrating customer focus across the firm
Wilson, Alan, author.
Maidenhead, Berkshire : McGraw Hill Education, [2016]
2016
BOOK
LOCATION
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STATUS
BJL Reading Room 1st floor HDC
HD9980.5 .W55
4 WEEK LOAN
DUE 30-04-24
BJL Reading Room 1st floor HDC
HD9980.5 .W55
4 WEEK LOAN
AVAILABLE
BJL Reading Room 1st floor HDC
HD9980.5 .W55
4 WEEK LOAN
AVAILABLE
Click to view copies/volumes at all libraries
