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BJL CLASSMARK
KDL CLASSMARK
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KDL, Scarborough
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Record:
Author
Hayes, Jenny.
Title
Managing customer service / Jenny Hayes and Frances Dredge.
Publication Info
Aldershot : Gower, 1998.
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LOCATION
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LOAN TYPE
STATUS
BJL Teaching Reserve
658.812 HAY
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Descript
169p.
ISBN
0566080052
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Author
Hayes, Jenny.
Subject
Customer services -- Management.
Alt author
Dredge, Frances.
Descript
169p.
ISBN
0566080052
Author
Hayes, Jenny.
Subject
Customer services -- Management.
Alt author
Dredge, Frances.
LOCATION
SHELVED AT
LOAN TYPE
STATUS
BJL Teaching Reserve
658.812 HAY
UNTIL CLOSING
ASK at the Reading Room
Subject
Customer services -- Management.
Descript
169p.
Alt author
Dredge, Frances.
ISBN
0566080052
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