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AUTHORS (1-4 of 4)
Heskett James L
1
Mark
  Corporate culture and performance
Kotter, John P., 1947-
New York : Free Press, 1992.  
1992
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL Reading Room 1st floor HDC  HD 58.7 K8  4 WEEK LOAN  AVAILABLE
2
Mark
  Logistics strategy : cases and concepts
Shapiro, Roy D.
St. Paul, Minn. : West Publishing Company, 1985.  
1985
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HD 38.5 S5  8 WEEK LOAN  AVAILABLE
3
Mark
  Service breakthroughs : changing the rules of the game
Heskett, James L.
New York : Free Press, 1990.  
1990
BOOK
LOCATION SHELVED AT LOAN TYPE STATUS
 BJL 5th Floor  HF 5415 H5  8 WEEK LOAN  AVAILABLE
4
Mark
  What great service leaders know and do : creating breakthroughs in service firms
Heskett, James L.
Oakland, CA : Berrett-Koehler Publishers, Inc., [2015] -Access this resource online More...
2015
EBOOKS
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