LEADER 00000nam 2200217 a 4500 001 16979904 003 UkHlHU 007 t 008 000 020 0859462862 040 UkHlHU 050 4 HF 5415 I7 100 1 Irving, Ray. 245 10 Relationship marketing /|cRay Irving & Jill Tivey. 260 Corby :|bInstitute of Management,|c1997. 300 68p. 440 0 Management directions ;|v20 650 0 Marketing. 650 0 Customer services. 700 1 Tivey, Jill.
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