LEADER 00000nam 2200217 a 4500
001 0071379541
007 t
008 041007s2002 ny a r 001 eng
020 0071379541
040 CURLLC
050 4 HF 5415.5 A5
100 1 Anderson, Kristin,|d1962-
245 10 Customer relationship management /|cKristin Anderson,
Carol Kerr.
260 New York :|bMcGraw-Hill,|cc2002.
300 164p.
490 1 A briefcase book
490 1 Briefcase books series
650 0 Customer relations.
700 1 Kerr, Carol.
830 0 Briefcase book.
|